In a workforce used to following orders, innovation doesn’t magically happen; it requires formal training. Often training is built around ‘Lean’ type initiatives; at the core of Lean training is coaching workers to go out on a limb, rather than stay passive, but it also involves learning how to present ideas and evaluate them in terms of key metrics like cost or time savings.
In the Google and Kiewit case studies, healthy competition among personnel is a powerful driver of innovation. At Kiewit, the Spigot ideation platform provides a way for employees to track who is generating the best ideas. Spigot awards points to employees based on how many ideas and how many votes they submit.